FAQ
Questions, answered.
If you do not find what you need, contact us.
About the units
What is the main advantage of owning these types of accommodations?
We can produce these at a greater rate than a conventional container home. They are also lightweight and easy to transport versus 15,000 lb steel containers. They can also be broken down flat and used for other projects.
Are they customizable?
Yes, there are many different options you can design. Remember they are a blank canvas just waiting for you to come up with the perfect layout for you. They can also be combined to make larger rooms, living areas, or storage.
How long until they arrive once ordered?
Production and delivery times depend on the model, the options you choose and where you are. We give you an estimated window when you order, then tell you when your home enters production and when it ships.
Are they safe?
Every unit is built on a strength-tested steel frame with rock-wool insulated wall panels and glass-magnesium floors. Ask us for the specification sheet of the model you are considering, and check with your local building department about permits for the way you plan to use it.
What can I use one for?
Nightly rentals (they are in service at Jellystone Park™ Zion), a mother-in-law ADU, a tiny home, a kids' bedroom, a she cave or man cave, a home office, a shop, an off-grid retreat, disaster housing and much more. Every unit is climate-controlled with a mini-split. See the full list of ideas.
What are they built from?
Rock-wool wall panels that are lighter, heat-insulating and noise-proof; a strength-tested frame with strong load-bearing capacity; drainage designed into the floor and roof; and glass-magnesium floors.
Buying
What is included in the base price?
The base price covers the finished unit as described on its model page. Accessories, delivery and sales tax are listed separately in the configurator and at checkout. Prices and detailed specifications are placeholders until final product information is published.
How do I order community housing or a custom design?
Those are quoted per project. Use Request a quote and tell us about your site and what you picture; we reply by email.
Can I change my configuration after starting checkout?
Yes. Until you pay, you can change accessories, your delivery address and your payment option. Every change recalculates the total on our servers.
Are the prices final?
Home and accessory prices are final at the time you order. Delivery is either a confirmed rate-card price or a quote confirmed by our team. Sales tax depends on your delivery address. You will not be able to pay until every mandatory charge is known.
Delivery
How is delivery priced?
We measure the road distance from our factory to your address and apply our rate card:
- Trailer delivery — $4.00 per mile, $600 minimum: $0.00 base + $4.00/mile, minimum $600.00
- Beyond 3,000 miles — quoted by hand: personal quote
When is a delivery quote an estimate rather than confirmed?
Delivery prices are estimates until confirmed by our team. Final delivery pricing depends on road distance, permits and site access.
What needs a personal quote?
Oversize loads, crane placement, transport or site permits, difficult access, and destinations outside our automated delivery area. Tell us about your site in the configurator; our team confirms pricing before you pay.
Where do you deliver?
Automated quotes are available for 49 states. Other destinations can be quoted personally.
Financing and payment
How does financing work?
Choose “Apply for financing” at checkout. You will see who the provider is, what they collect and whether the inquiry affects your credit before anything is submitted. If approved and you accept the terms, a $4,000 down payment is collected and applied toward your total; the balance is financed.
Do you guarantee approval?
No. Decisions are made by the financing provider. If an application is pending or not approved, your configuration is saved and you can pay in full or contact us.
Which payment methods do you accept?
Card and US bank transfer through a secure hosted checkout. We never see or store your card details.
Will I get a receipt?
Yes. An itemized receipt showing the home, accessories, delivery, tax, the amount paid and any remaining balance is emailed after each payment.
What are the cancellation and refund terms?
They are shown at checkout before you pay and repeated on your receipt.